Urban Green Hotel & Suites San Jose , San Jose (San Jose)

The hotel offers clean and spacious rooms with a sense of art, conveniently located in the center of San Jose. The service was fantastic overall, although there was one rude staff member in the restaurant/bar. The location is perfect for exploring on foot, being right in the city center. The dining experience had good options but limited portions. The facilities were well-maintained.

My stay at the hotel was pleasant overall. The room, although lacking windows as initially promised, was spacious with a very comfortable bed. The service provided by the staff was exceptional, they were incredibly helpful and took their time to assist us. The location, while central, had its drawbacks with some security concerns. The dining experience could use some improvement in terms of efficiency. However, the facilities were satisfactory.

The hotel is ideally located in the city center, perfect for exploring San Jose on foot. The rooms were very comfortable and clean, although there was an issue with flying ants due to lack of recent use. The service was fantastic overall, especially from the receptionists. The dining options were adequate but could be better with less food waste. The location is excellent for sightseeing around downtown San Jose, and the security is reassuring. However, the breakfast portions were small. The facilities were adequate for a pleasant stay.

The hotel had comfortable and clean rooms, but we were disappointed that they had no windows despite being promised. The service was friendly and helpful, especially when dealing with WiFi issues. The location was super central, right in the heart of the city. The dining experience, while with nice beds, could have been better with fewer food portions to reduce waste.

The hotel had fine, large rooms with a comfy bed, though I was disappointed that my room had no windows despite being told otherwise. The service was incredibly helpful, especially when we had WiFi issues. The location is great, right next to the city center, although I would have preferred a slightly more distant spot. The dining experience was okay, but I wish there were more options to choose from. Overall, a decent stay with a few hiccups.